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Privacy Policy

Our Commitment to Privacy
Our Privacy Policy has been developed as an extension of our commitment to combine quality products and services with integrity in dealing with users. The Policy is designed to assist you in the understanding of how we collect, use and protect the personal information provided to us.

When you visit our site, we collect two types of information: personal information you actively choose to disclose ("Active Information") and Use information collected, in a way not visible to you, on an aggregate anonymous basis as you and other users browse our site ("Passive Information").

1. Personally Identifiable Information This refers to information that lets us know specifically about you i.e. profile information.

A. Registration When you register to become an authorized reseller of our products or services, we will collect Personally Identifiable Information (such as name, address, email address, and telephone number). This Personally Identifiable Information is securely stored and may be accessed on our website. You are assigned an identification number and select your own password - both are needed to enter the Site and to access your Contact Information. Please safeguard your password in a secure location as we are not responsible for breaches into the system when access is willingly provided.

B. Ordering When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transactional information). We use this information to deliver your order, process payment, and to communicate the status of your order.

C. Credit Card Storage Credit card information collected at registration or for product orders is used only to process payment for the transaction and, generally, is not retained on our Site. However, you may voluntarily elect to securely store multiple credit cards to be used for product orders.

D. Surveys and Promotions Occasionally, you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our products and services and to ensure that we're providing accurate disclosures. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your Subscriptions & Email options on the Site.

2. Aggregate Information This refers to information that does not, by itself, identify you as a specific individual. Such information would include the Uniform Resource Locator ("URL") of the website that referred you to our Site, your Internet Protocol ("IP") address (a number automatically assigned to your computer whenever you surf the web), your operating system and browser type, and any search terms that you enter on our Site. Our web server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content or our Site in order to make your visit an easy and enjoyable experience.

We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Statement. Active Information You Choose to Provide

In order to gain use of the site (become a "user"), we require you to disclose the following information: Name, Address and Phone Number We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.

Passive Information Collected

What is a Cookie?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data stored by a user's browser to simplify subsequent interactions with the site. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized. Our site utilizes cookies to collect information about how our site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after visiting our site. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser. Our site's servers also automatically identify your computer by its Internet Protocol address, which is a unique string of numbers that are assigned to your computer by your Internet Service Provider. The IP address may be used to address problems with our server or to gather broad demographic information about our users. We passively collect your IP Address.

How Do We Use the Information Collected?
Broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities, providing customer support and making available other products or services we think might be of interest to our users. We may use the Active Information or Passive Information you provide to contact you about various changes to our site, new services, features or products we offer. If at any time you do not wish to receive such information, you may "opt-out" of doing so by adjusting your email settings in the back office of the website.

We use Passive Information to gather information about our users and to enhance our site to make it easier, faster and friendlier for users. Additionally, cookies help us better understand the usage pattern of the people that visit our site, which helps us improve our services. Passive Information may result in your viewing of particular advertising based on your user habits. Your Information In Relation to Others We Link To You might be able to access other websites through our site via hyperlinks. When you do so, you are subjecting yourself to their privacy policies and data collection. Please read the privacy policies of those sites to ensure you agree with the terms before using such sites.

Sharing Information with Advertisers or Other Third Parties We may disclose anonymous information about user habits to advertisers on our site. The parties who perform services for us (credit card processors, merchant bank, Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company's assets, which might include your information, to make business decisions as to whether to acquire such assets. Sharing Information with the Government or As Otherwise Required by Law We may be required by subpoena, law or government agency to disclose both Active and Passive Information you have provided to us.

How Do We Secure Active Information and Passive Information?
We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of Active and Passive Information. Individual postings on this site and other communications to our office via email or standard mail may not be secure unless we advise you that security measures are in place prior to your submission of information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we respectfully request that you do not send or post sensitive information through these means.

Accessing and Correcting Your Information
We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information provided to us, you may edit your information online.

Protecting Your Information
We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information provided from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.

It is your responsibility to safeguard the password you use to access our Site and to promptly advise us if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our Site conducted with your identification number and password. Links to Other Websites Links to third-party websites may be provided solely for your information and convenience or to provide additional shopping for various other goods and services through our Merchant and Services Partners. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those websites nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Children's Privacy Protection
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child's online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our site, we will eliminate that data. You may learn more about protecting children's privacy online by visiting: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm.

Changes to This Statement
Any updates or changes to the terms of this Privacy Statement will be posted on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed. By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

GDPR Compliant Policy

Introduction

This policy clarifies the information we collect and process when you use Genusity.com or GenusityTools.com web application, mobile applications, products and services including contents. This policy highlights the information we access, store, use, delete and transfer. It is our aim to ensure that we earn your trust completely by complying with the privacy policy stipulated in the General Data Privacy Regulations (GDPR).

How We Use Your Personal Data

To provide you with the best possible experience and maximum benefit, Genusity.com or GenusityTools.com is using the information we collection from your interactions with the network. The information we collect are information such as your personal details and email address, pages you access on our website and mobile apps, your interactions with the features of our products and services, your internet protocol (IP) address, page visits and duration, devices you use, geographic location, browser type, browser version, navigation path and referral information. Such information is used to deliver the best user experience to you and our tracking is to make our products and services work efficiently and effectively. Thus, we use this information to provide, improve, promote and personalize our products and services; to fight spam and other forms of abuse, breach and security incident; to create a collection of non identifying information and feedback about how you use our products and services.

Providing Your Personal Data To Others

We use third party hosting and vendor partners especially Hivelocity, Amazon Web Services (AWS) and Digitalocean for hardware, software, networking, storage and other related technology. With this, we maintain two logs and they are the event logs and the servers logs. By using Genusity.com or GenusityTools.com, you authorize us to use, store, transfer, delete and retrieve your information in the United States, the European Union and other countries we may operate. We use third party payment services providers to handle financial transactions relating to your account. Payment providers are responsible for the collection, process and access of your personal information is as it pertains to your name, card details, card number, card pin, expiration date, three digit security, and other related information required by the payment services providers. We use security providers and encryption such as HTTPS/TLS to protect and secure the data we transmit to, from and across our website. Although, we strive to be secure, we cannot guarantee security because no data transmitted over the internet is 100% secure. So using Genusity.com or GenusityTools.com is at your own risks and you should take reasonable and responsible measures to secure your account. The legal basis of the information we process is based primarily on your consent, data protection standards and the requirements of the law and court order. If your information will be shared in response to a court order or legal process, we will give you adequate notice, so that you can challenge the legal process or court order, unless the law prohibits it or states otherwise.

Retaining And Deleting Personal Data

To use our products and services our web and mobile applications, you have to create an account. If you have an account on Genusity.com or GenusityTools.com, you can login, access, modify or export your personal information or delete your account. We strive to protect your personal information from accidental or malicious destruction, so, we keep residual copies of your personal information for a momentarily period of time. The only exception to this is when you delete your account. Information deleted are unrecoverable after deletion unless the law stipulates otherwise.

International Transfers Of Your Personal Data

Our cloud hosting servers crosses international borders and boundaries. By using Genusity.com or GenusityTools.com, you permit us to use, access, store, and transfer your information from our country to any country where we may operate. But, we will abide by the standard data protection clauses adopted and approved by the European Union including when your data is disclosed to our processors and third party agents.

Amendments

Genusity.com or GenusityTools.com may intermittently update its privacy policy. We will inform you immediately there is an alternation, change, update or amendment to our privacy policy. To access the last update, simply click on the policy found at our website footer.

Your Rights

As highlighted above about your rights under data protection, below are numerical summary of your principal rights.
The right to access;
The right to withdraw consent;
The right to rectification and restoration;
The right to deletion;
The right to data portability;
The right to refuse data processing;
The right to control data processing; and
The right to protest to an administrative authority.

Managing Cookies

Browsers allow you to accept, refuse or delete cookies. To block cookies on your web or mobile applications will affect your usability including the features we may have on our website. We cannot give detailed instructions and information on how to accept, delete or refuse cookies but we can provide links of different browsers for your independent research. The links are as follows:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Safari: https://support.apple.com/kb/PH21411
Opera: http://www.opera.com/help/tutorials/security/cookies

Data Protection Officer

The Data Protection Officer (DPO) is the Privacy Officer and Head of Legal. The DPO is a senior staff in the management team. The responsibilities of the DPO are training and monitoring of employees in accordance to the stipulations of the GDPR. The DPO oversees all activities pertaining to the Information Security program; that includes data privacy and security.

To discuss further about our operations, kindly contact the DPO through the appropriate channel of communication at admin@genusity.com

YOU'RE USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOU'RE CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.

If you need more information the Genusity Privacy Policy, please email us at: privacy@genusity.com